Carpet and Rug Cleaning Equipment and Supplies
High Tide Restoration & CleaningFind BBB Accredited Businesses in Carpet and Rug Cleaning Equipment and Supplies.
Information and Alerts
Alert Details
This business has 2 alerts.
Alert
Information involving High Tide Restoration & Cleaning's advertising is included in this BBB Business Profile.
Accreditation Revocation
On 03/17/2021 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
2. Follow established legal and ethical advertising and selling practices, including, but not limited to, the BBB Code of Advertising.
2A. Work with BBB and agree to modify, substantiate or discontinue advertising and selling practices when recommended.
Important Information
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Advertising Review
In March 2020, BBB contacted High Tide Restoration & Cleaning regarding the following claim on its website: "Our Sanitizing Services KILLS 99.9% of The Coronavirus and harmful bacteria."
According to the BBB Code of Advertising, the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.
While the business modified the claim, it failed to provide requested substantiation that its Coronavirus Sanitizing Solution is registered with the Environmental Protection Agency.
Service Area
- 31328
- BEAUFORT County, SC
- EFFINGHAM County, GA
- JASPER County, SC
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