Information and Alerts
Alert Details
This business has 3 alerts.
Out-of-Business known or suspected
According to information in BBB files, this business is no longer in business.
Alert 1
On October 27, 2022, BBB opened an investigation into the business practices of Glory Cycles. At the time, BBB had received a large volume of complaints from consumers who ordered bikes or bike components but have yet to receive the products. Representatives from Glory Cycles would cite shipping delays and other issues for failing to deliver the products. Eventually, the business stopped responding to customers and did not issue refunds for the missing items, according to consumers filing disputes.
Previously, the business was resolving complaints until July 2022, which is when the business became unresponsive to complaints filed with BBB.
BBB staff visited the business location to speak with the owner, Clive De Sousa, who told BBB that Glory Cycles was going out of business and filing for bankruptcy. To BBB’s knowledge, the owner has not yet filed for bankruptcy. BBB advises consumers to exercise extreme caution when considering purchases with this business.
Alert 2
According to what the business owner told BBB, Glory Cycles is going out of business. The business owner does not have a definite closing date, but he is deleting his product and refunding consumers as possible. Some past consumers received refunds after filing a BBB complaint. To date, five consumers have not received refunds and 21 new complaints have came in to our office. BBB urges consumers to use extreme caution when considering shopping with this business.
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