Information and Alerts
Alert Details
This business has 1 alert.
Additional Information
Better Business Bureau (BBB) is informing consumers and businesses about the marketplace conduct and complaint history of Greystar Properties, a rental property management company.
While BBB continues to accept and report complaints against this business and fulfill its responsibility to inform businesses of communications from its customers, this business has stopped responding to BBB. Therefore, as of March 25, 2021, BBB will close all complaints as unpursuable. However, should the business respond, consumers will be notified.
In addition to consumer's filing a complaint with the BBB, it is recommended that consumers contact the Federal Trade Commission (FTC) at reportfraud.ftc.gov and their local Consumer Affairs Office.
Important Information
Reason for Rating - Factors Lowered
50 complaints filed against business
Reason for Rating - Factors Lowered
Failure to respond to 12 complaints filed against business.
Reason for Rating - Factors Lowered
5 complaints filed against business that were not resolved.
Reason for Rating - Factors Lowered
Failure to be transparent about ownership, location, or products/services offered.
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