Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files contain a pattern of complaints from consumers that allege the terms and conditions of Dads Are Awesome membership program with their "partner" National Association of Dads are not clearly disclosed. Complaints claim that consumers are are enticed to enroll in their membership program for a steep discount on initial purchase of goods from the website dadsareawesome.com, however membership auto-renews after 21 days and costs $19.95 per month. Complaints declare that the consumers enrolled in this program have been unable to reach the company to cancel the membership and continue to receive unauthorized charges.
On November 15, 2017, BBB sent correspondence to Dads Are Awesome requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of customer complaints. Dads Are Awesome has not responded to BBB's correspondence.
Important Information
Reason for Rating - Not Rated
Complaints against this business are handled by another BBB.
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