Information and Alerts
Alert Details
This business has 2 alerts.
Licensing
BBB confirmed that Cracker Jack Plumbing Pros had not obtained a necessary license from LLR/ Labor Licensing & Regulation - Residential Board. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.llr.state.sc.us/pol/residentialbuilders - 803-896-4696
Alert
On July 19, 2021 BBB confirmed that Cracker Jack Plumbing Pros had not obtained a necessary plumbing license from South Carolina Department of Labor, Licensing and Regulation. Such a license is required in South Carolina for businesses offering plumbing service. BBB encourages you to contact the following agency to confirm this information: SC LLR (803)896-4696
Important Information
Advertising Review
On July 19, 2021, BBB challenged the company's website statement claiming they are "South Carolina's #1 Plumbing and Drain Company." According to BBB Code of Advertising, using statements about tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation for their #1 claim as they can be based upon accepted standards or tests. To date, all attempts to reach the business in an attempt to receive a response regarding the claim have been unattainable.
Reason for Rating - Factors Lowered
Length of time business has been operating
Reason for Rating - Factors Lowered
Failure to respond to 1 complaint(s) filed against business
Reason for Rating - Factors Lowered
Failure to have a required competency license
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