Grocery Store
Weis Markets IncHeadquarters
Find BBB Accredited Businesses in Grocery Store.
Information and Alerts
Important Information
Additional Info
The BBB investigated this company due to the number and type of complaints filed against it by consumers. The BBB also conducted a review of major search engines. Finally, the BBB reviewed the company's website to determine any policies the company had regarding issues that were the subject of our investigation.
The Better Business Bureau contacted the company due to consumer complaints alleging that they had made purchases online, and had received expired or lesser quality items. Some consumers alleged they had found charges that they did not authorize.
The BBB requested a response on what may have been the cause and any remedies planned. Business responded and stated consumers are to contact the store they made the order with and the store will replace the items or issue a refund. Refunds typically take 3-5 days.
Business stated that any unauthorized charges are taken seriously and all incidents are researched. Customers are able to contact the Corporate Customer Solutions Department who can then provide a receipt for the customer to file a dispute with their financial institution and/or local authorities.
BBB will continue to monitor the business.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.