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Better Business Bureau®
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Better Business Bureau

          Additional Information

          Not BBB accredited

          US Offers Store

          View full profile

          This is a multi-location business.

          Find a Location

          US Offers Store has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.
            Headquarters
            1666 Michigan Avenue, Pittsburgh, PA 15222
            BBB File Opened:
            9/24/2018
            Alternate Business Name
            • Estock Deals
            • Just Deals Store
            • Buy Deals Mall
            • Trust Deals Mall
            • Fair Deals Shop
            • Hot Offers Mall
            • List Offers Mall
            • Cool Offers List
            • DX Offers Mall
            • Big Deals Mall LLC
            Additional Contact Information

            Website Addresses

            Additional Business Information
            Additional Info

            BBB's investigation found the phone number (650-304-4021) being used on Big Deals Mall’s contact webpage was being used by two other websites under Estock Deals giving a falseaddress in Oakland, CA and Just Deals Store with an address in Detroit MI. As of December 2017, the Estockdeals.com site is redirecting users to Justdealsstore.com.

            BBB is unable to verify a true location for the companies listed within this profile. Mail has been returned by the Post Office as undeliverable. 

            Consumers are encouraged to contact the Internet Crime Complaint Center at www.ic3.gov to file an additional complaint along with sending an email to the websites Registrar at abuse-contact@publicdomainregistry.com.

            Business Categories
            Online Retailer

            Alerts

            See What BBB Reports On

            Pattern of Complaint

            On October 24, 2019 BBB corresponded with Big Deals Mall and their different affiliates (Estock Deals, Just Deals Store, Buy Deals Mall, Trust Deals Mall and Fair Deals Shop) regarding a pattern of complaints:

            BBB files indicate this business has a pattern of complaints concerning consumers alleging issues with Delivery, Billing and Customer Service.  Consumers allege they ordered and paid for products which were not received.  Customers state the business advised they were refunded for their orders; however, the refund was not received. Customers claim that when they attempted to pay with a credit card, the card was declined, and the business advised them to pay with a gift card.  Customers state they later found unauthorized charges on their credit card.  Additionally, consumers maintain they had an unsatisfactory customer service experience when interacting with the business. 

            Alert

            On November 19, 2018, BBB has verified that the company is not registered with the Pennsylvania Department of Corporations as required by Pennsylvania law.  Also, the address used by the company at 1666 Michigan Avenue Pittsburgh, PA 15222 is not a valid registered address with the Allegheny County Assessment Office.

            BBB’s file for Big Deals Mall, LLC opened on September 24, 2018. Complaints on file state that items ordered and paid for are never received and unauthorized charges began to appear on their credit card statements.

            Contact Information

            1666 Michigan Avenue

            Pittsburgh, PA 15222

            Visit Website
            (714) 234-2730

            Accreditation

            This business is not BBB Accredited

            BBB Rating

            F

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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