Business ProfileforUS Offers Store
Current Alerts For This Business
On October 24, 2019 BBB corresponded with Big Deals Mall and their different affiliates (Estock Deals, Just Deals Store, Buy Deals Mall, Trust Deals Mall and Fair Deals Shop) regarding a pattern of complaints:
BBB files indicate this business has a pattern of complaints concerning consumers alleging issues with Delivery, Billing and Customer Service. Consumers allege they ordered and paid for products which were not received. Customers state the business advised they were refunded for their orders; however, the refund was not received. Customers claim that when they attempted to pay with a credit card, the card was declined, and the business advised them to pay with a gift card. Customers state they later found unauthorized charges on their credit card. Additionally, consumers maintain they had an unsatisfactory customer service experience when interacting with the business.
On November 19, 2018, BBB has verified that the company is not registered with the Pennsylvania Department of Corporations as required by Pennsylvania law. Also, the address used by the company at 1666 Michigan Avenue Pittsburgh, PA 15222 is not a valid registered address with the Allegheny County Assessment Office.
BBB’s file for Big Deals Mall, LLC opened on September 24, 2018. Complaints on file state that items ordered and paid for are never received and unauthorized charges began to appear on their credit card statements.
Additional business information
BBB's investigation found the phone number (650-304-4021) being used on Big Deals Mall’s contact webpage was being used by two other websites under Estock Deals giving a falseaddress in Oakland, CA and Just Deals Store with an address in Detroit MI. As of December 2017, the Estockdeals.com site is redirecting users to Justdealsstore.com.
BBB is unable to verify a true location for the companies listed within this profile. Mail has been returned by the Post Office as undeliverable.
Consumers are encouraged to contact the Internet Crime Complaint Center at www.ic3.gov to file an additional complaint along with sending an email to the websites Registrar at abuse-contact@publicdomainregistry.com.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- 1666 Michigan Avenue, Pittsburgh, PA 15222
- BBB File Opened:
- 9/24/2018
- Alternate Business Name
- Estock Deals
- Just Deals Store
- Buy Deals Mall
Customer Complaints
0 Customer Complaints
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