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Better Business Bureau®
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Better Business Bureau

          Additional Information

          Not BBB accredited

          Shapermint

          View full profile
          Location of This Business
          325 Lasley Ave, Hanover Township, PA 18706-1424
          Email this Business
          BBB File Opened:
          9/27/2018
          Years in Business:
          6
          Business Started:
          1/1/2018
          Business Incorporated:
          1/16/2018
          Business Management
          • Miss Shapermint R. Support, Managing Principal
          Contact Information

          Principal

          • Miss Shapermint R. Support, Managing Principal
          Additional Contact Information

          Email Addresses

          Additional Business Information
          Additional Info
          The BBB investigated this company due to the number and type of complaints filed against it by consumers.  The BBB also conducted a review of major search engines and found several review sites which confirmed similar conduct by the company in reviews filed on review sites. 
          Complaints allege that the consumers are paying for expedited shipping yet still waiting weeks for items. Some consumers state that they are not receiving a full refund for items they had never received. When customers have an issue and try to email the company they only receive automated replies.  BBB contacted the business to inquire about these allegations. The business has not responded to the BBB's requests.
          Serving Area

          Shapewear marketplace. 

          Products and Services
          Shapewear, Panties, Shorts, Bras, Leggings, Tanks and Camis, Bodysuit, Swimwear, Butt Lifters
          Payment Methods
          • Short story - Paypal and credit or debit cards (VISA, Mastercard, Diners Club, American Express, JCB and Discover Network). All our orders are processed in US dollars, so if you’re purchasing from overseas, please make sure you are aware of your currency’s daily exchange rate at the time of the transaction.
          Refund and Exchange Policy

          • We’ve tried really hard to make our Exchange Process as hassle-free as possible, and are quite proud of what we’ve achieved. You can start your exchange process in our help center.

            Need to return something? It’s ok - these things happen and we understand. Kick off the Return Process yourself in our help center.

            We’ll happily allow returns and exchanges for items in their original condition when:
            - The item you purchased did not fit
            - The item you purchased is defective
            - The item you purchased is incomplete
            - The item you purchased is incorrect

            Please see more at out help center on shapermint.com

          Business Categories
          Online Shopping, Ecommerce

          Contact Information

          325 Lasley Ave

          Hanover Township, PA 18706-1424

          Visit Website
          Email this Business

          Accreditation

          This business is not BBB Accredited

          Years in Business: 6

          BBB Rating

          NR

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.