Information and Alerts
Alert Details
This business has 1 alert.
Ad Review
BBB contacting this company on January 28, 2021, and February 5, 2021, concerning advertising claims made on its website. BBB brought to the company's attention the claim "We Guarantee our puppies to be in good health." BBB found no details of the guarantee that explained the conditions of the claimed health guarantee.
BBB's Code of Advertising in part states: When the term guarantee or warranty is used in advertising, the following disclosure should be made clearly and prominently: the guarantee (Warranty) can be seen prior to purchase. When satisfaction guarantee or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously posted.
In addition BBB questioned testimonials appearing on the website.
BBB's Code of Advertising states in part, Advertising which uses testimonials or endorsements is likely to mislead or confuse if it is not genuine and does not actually represent the current opinion of the endorser.
BBB did not receive a response from Sunlight Chow Chow Puppies.
Important Information
Additional Info
BBB has received information from consumers that have paid money upfront for a puppy only to find out they have been scammed. Consumers did not receive a puppy after paying fees. The address listed is a private residential address and is in no way affiliated with the fictitious sellers of this puppy scam.
For information on how to protect yourself from fake online pet sellers: https://www.bbb.org/article/scams/14213-puppy-scams-how-to-protect-yourself-from-fake-online-pet-sellers
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