Auto Rentals and Leasing
Budget Rent-A-CarFind BBB Accredited Businesses in Auto Rentals and Leasing.
Information and Alerts
Alert Details
This business has 1 alert.
Government Actions
Assurance No. 23-034
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On August 14, 2023, The Office of the Attorney General of the State of New York secured an Assurance of Discontinuance and $275,000 of civil relief from Avis Budget Group, Inc. for New York locations violating a state law prohibiting businesses from refusing to rent vehicles to persons without a credit card. The business agreed that they would not "...refuse to rent a motor vehicle to a person in New York solely because such a person does not own a credit card..." and "...shall not publish any advertisement or make any statement claiming or suggesting that ownership of a credit card is required to rent a motor vehicle..." The business also agreed to adopt written policies, employee trainings, and periodic compliance reports to ensure the New York locations were in compliance with the state law. Finally, the business agreed to pay the State of New York $275,000 in penalties.
Important Information
Additional Info
This company states it offers car and truck rentals and moving supplies for trucks.
Customer Complaint
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