Current Alerts For This Business
Pattern of Complaint:
The BBB files indicate that this business has a pattern of complaints. In the last 3 months, the BBB has received a large number of complaints against NOVAD regarding letters informing their clients of the transfer of their mortgage loan servicing. Consumers who are attempting to get information or payoff statements for their loans have difficulty contacting NOVAD due the transition and the Covid-19 pandemic.
BBB is working closely with Novad find a resolution for the underlining cause for these complaints.