Information and Alerts
Alert Details
This business has 1 alert.
Alert
BBB files indicate that this business has a pattern of complaints. Consumers that had placed their orders and paid in full either did not receive their order at all or they did not receive it in a timely manner. BBB submitted a written request on February 21, 2024, to the company encouraging them to address the pattern of complaints. We are awaiting the business’ response. As of today, April 3, 2024, BBB has had no response.
Important Information
Pending Government Action
Timothy Dotson, owner of Timber Creek Structures, was sued by the Attorney General of Ohio on October 1, 2024, for violations of the Consumer Sales Practices Act, including failure to deliver goods, unfair contract language, unfair restocking fees, poor customer service, failure to provide refunds, and violation of the assurance of voluntary compliance.
This case is ongoing.
BBB reports on known government actions involving a business' marketplace conduct.
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