Information and Alerts
Important Information
This business is BBB Accredited.
BBB has determined that Microtek Marine LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Additional Info
Complaints on file reflect a pattern of similar issues. Specifically, consumers report delays in repairs.
In August 2018 Microtek responded to BBB's concerns about the pattern of complaints and released the following information: Microtek Marine LLC Terms and Conditions for purchases and repair orders, in particular, Sections 5,9 & 14 address the processing of orders with long lead time legacy parts mainly coming from China and South Korea.
Microtek further explained to BBB that the money customers pay up front is not prepayment for the repair, it is simply the charge for tear down and estimate. Full payment is required once Microtek receives the parts from the manufacturer and they are ready to commence repairs.
Service Area
- Allen County, oh
- Auglaize County, oh
- Branch County, mi
- Calhoun County, mi
- Carroll County, oh
- Crawford County, oh
- Defiance County, oh
- Erie County, oh
- Fulton County, oh
- Hancock County, oh
- Hardin County, oh
- Henry County, oh
- Hillsdale County, mi
- Huron County, oh
- Jackson County, mi
- Lenawee County, mi
- Lucas County, oh
- Mercer County, oh
- Monroe County, mi
- Ottawa County, oh
- Paulding County, oh
- Putnam County, oh
- Sandusky County, oh
- Seneca County, oh
- Shelby County, oh
- Van Wert County, oh
- Washtenaw County, mi
- Williams County, oh
- Wood County, oh
- Wyandot County, oh
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