Information and Alerts
Important Information
This business is BBB Accredited.
BBB has determined that Ganley Westside Imports Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Additional Info
Consumers should be aware that they may be offered a "Conditional Delivery Agreement" also known as a "Spot Delivery Agreement" when purchasing a vehicle from this dealership.
Signing such an agreement permits the consumer to take the vehicle home before financing has been approved.
Although offered as a convenience to consumers, these agreements can often create problems if the consumer interprets them to mean the final terms of the car purchase will be as originally promised.
The BBB strongly recommends that consumers read the agreement fully and understand all of the provisions to which they are agreeing. If the financing is not approved, they may be presented with terms that are different than initially negotiated and the monthly payments and/or term of repayment may be significantly higher.
If a trade-in vehicle is part of the negotiations, be certain the terms include a provision stating the trade-in will not be sold to any 3rd party until final loan approval has been granted. In this manner, if suitable financing terms cannot be obtained within the specified time frame, there remains the option of returning the vehicle and reclaiming the trade-in.
Service Area
- OH
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.