Information and Alerts
Alert Details
This business has 1 alert.
Government Actions
State of Ohio v defendant Heather J. Jarrett, Classicmovies.org LLC, Jarrett Enterprises, Ltd. Case No. 24CV004717
On June 24, 2024, the Ohio Attorney General’s Office and defendants Heather J. Jarrett, Classicmovies.org LLC and Jarrett Enterprises, Ltd., entered into an agreed consent judgment entry and order filed in Franklin County Common Pleas Court., finding the defendants committed unfair and deceptive acts and practices in violation of state laws, and continued to engage in some practices they agreed to refrain from in an earlier 2018 assurance of voluntary compliance, according to court records, including:
- Accepting full payments from consumers for DVDs or other goods and have at times failed to deliver those goods within eight weeks.
- On such occasions after failing to deliver goods in a timely fashion, failing to refund consumer payments despite consumer requests for refunds.
- Not immediately shipping goods to consumers and failing to communicate the delay to consumers.
- Website failed to clearly and conspicuously disclose to consumers their shipping, return, and refund policies prior to accepting payments from consumers for the purchase of goods.
- Failed to properly and timely respond to complaints and inquiries from their customers.
- Consumers have received DVDs and other goods from defendants that the consumers claimed are damaged or are otherwise of an inferior quality than defendants’ representations.
Further under the consent judgment,, according to court records:
- Defendants are ordered to pay civil penalties of $6,000, of which $3,000 will be suspended so long as the defendants comply in full with all provisions of the consent judgment.
- Defendants have agreed to pay $947.92 in restitution to 10 specified consumers identified by the Attorney General.
- Defendants shall resolve in good faith all future complaints filed by consumers with the Attorney General’s Office about any conduct of defendants that occurs after the filing of the consent judgment.
For more details you may wish to contact:
- The Ohio Attorney General's Office Help Center
Toll-free: 800-282-0515 or Local: 614-466-4986, 30 E. Broad St., 14th Floor, Columbus, OH 43215, https://www.ohioprotects.org/ and https://lawsuitsearch.ohioattorneygeneral.gov/Search/Results?Company=Jarrett
- The Franklin County Clerk of Courts office,
373 South High Street, Columbus, OH 43215, phone 614-525-3600, http://www.franklincountyohio.gov/clerk/cio.cfm or online http://fcdcfcjs.co.franklin.oh.us/CaseInformationOnline/Important Information
Additional Info
It has come to BBB’s attention that the business is offering compensation or incentives to individuals who post reviews. BBB does not accept reviews from individuals who have received or been offered compensation. In light of the questions that this practice raises regarding the authenticity of reviews, BBB has removed reviews that may have been affected by this practice.
Service Area
- USA
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.