Window and Door Installation
MBR, LLCFind BBB Accredited Businesses in Window and Door Installation.
Information and Alerts
Alert Details
This business has 1 alert.
Accreditation Revocation
On 03/19/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
5. Fulfill all contracts, commitments and representations.
6. Address disputes forwarded by BBB quickly and in good faith.
6A. Provide a response to each complaint that:
- Is professional,
- addresses all significant issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
6B. Participate in mediation, arbitration or other dispute resolution services as requested by BBB.
Important Information
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Pending Government Action
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.
On Oct. 17, 2024 the Ohio Attorney General's Office filed a civil lawsuit in Union County Common Pleas Court against defendants Ransom Kulasa, and Maggie Kulasa, and MBR, LLC, alleging the Marysville couple,in some instances accepted payments for window and door installations without performing the agreed-upon work, and in some instances provided subpar work. The state is seeking more than $81,000 in restitution for the affected consumers, civil penalties, and a permanent injunction to prevent the defendants from violating Ohio consumer protection laws.
The matter is pending before the court, according to the information BBB has as of Oct. 18, 2024.
For more details concerning State of Ohio v Ransom Kulasa and Maggie Kulasa and MBR, LLC case number 24CV0227, you may wish to contact:
- The Ohio Attorney General's Office Help Center
Toll-free: 800-282-0515 or Local: 614-466-4986, 30 E. Broad St., 14th Floor, Columbus, OH 43215, https://www.ohioprotects.org/
- Union County Common Pleas Court
937.645.3015, 215 W. Fifth Street, Marysville, Ohio 43040 ,https://www.unioncountyohio.gov/commonpleascourt
Service Area
- Columbus, OH
- Delaware County, OH
- Fairfield County, OH
- Licking County, OH
- Madison County, OH
- Pickaway County, OH
- Union County, OH
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