Information and Alerts
Important Information
This business is BBB Accredited.
BBB has determined that Reliant Capital Solutions, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Additional Info
The Fair Debt Collection Practices Act (FDCPA) applies to personal, family, and household debts, including student loans. The FDCPA prohibits debt collectors from engaging in unfair, deceptive, or abusive practices while collecting these debts. Your rights under the Fair Debt Collection Practices Act: - Debt collectors may contact you only between 8 a.m. and 9 p.m. - Debt collectors may not contact you at work if they know your employer disapproves. - Debt collectors may not harass, oppress, or abuse you. - Debt collectors may not lie when collecting debts, such as falsely implying that you have committed a crime. - Debt collectors must identify themselves to you on the phone. - Debt collectors must stop contacting you if you ask them to in writing. You may report a debt collector for any problems you have to BBB at (www.bbb.org), your state Attorney Generals' office (www.naag.org) and the Federal Trade Commission (www.ftc.gov). Many states have their own debt collection laws that are different from the federal Fair Debt Collection Practices Act. Your Attorney Generals' office can help you determine your rights under your state's law.If you live in Maryland, you may wish to contact the Maryland State Collection Agency Licensing Board in the Office of the Commissioner of Financial Regulation at 410-230-6100 or by writing a letter to:Commissioner of Financial RegulationAttention: Consumer Services Unit500 North Calvert Street, Suite 402Baltimore, Maryland 21202
Customer Complaint
Consumers from across the United States have contacted BBB indicating the Reliant Capital Solutions' representatives falsely identify themselves as being from a government entity, such as the Attorney General's office.
Consumers are advised that it is a violation of the Fair Debt Collection Practices Act to falsely state that a complaint has been filed against a consumer, to fail to disclose that a communication is from a debt collector, to make a telephone call without meaningful disclosure of the caller's identity or to falsely state and/or imply that the caller is with the attorney general's office.
RCS has responded to some consumers indicating they would not be contacted by phone again, or the account was returned or that if the consumer would like the calls to stop they may send a letter asking them not to contact them by phone to the following address:
Reliant Capital Solutions, LLC
750 Cross Pointe Rd., Ste G
Gahanna, OH 43230
BBB has processed complaints from consumers living in the following states: AL, AR, AZ, CA, CO, FL, GA, ID, IL, IN, KY, MS, NC, NE, NM, NY, OH, PA, RI, SD, TN, TX, and VA.
Service Area
- USA
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