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- Additional Info:"The Kirby Company is a business unit of The Scott Fetzer Company that manufactures cleaning systems. The cleaning systems are sold through an international network of independent distributors, who provide in-home sales presentations and offer servicing of the products. Consumers with parts or product problems are encouraged to call their local distributor for service. If the distributor is no longer in business or is otherwise inaccessible, consumers may wish to call Kirby Company's customer service center at 800-494-8586 for convenient, local service locations. Complaints for The Kirby Company consist of manufacturing and product issues and are processed and reported by the Better Business Bureau Serving Greater Cleveland in a separate Business Review available at http://www.bbb.org/cleveland/business-reviews/manufacturers-and-producers/the-kirby-company-world-headquarters-in-cleveland-oh-6522 on The Kriby Company World Headquarters. Complaints regarding sales practices are processed and reported concerning the independent distributors that sell the cleaning systems, and Business Reviews on the independent distributors are reported by many different local BBBs and are available at www.bbb.org"
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