Information and Alerts
Important Information
This business is BBB Accredited.
BBB has determined that State Auto Insurance Companies meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Additional Info
Currently, the BBB office in Columbus OH manages a BBB Accredited Business single headquarters multi-location report concerning State Auto BBB Accredited since 1941 at this link https://www.bbb.org/us/oh/columbus/profile/insurance-companies/state-auto-insurance-companies-0302-2994 , and currently, the BBB office in Boston/Marlborough MA manages a BBB Accredited Business single headquarters multi-location report concerning Liberty Mutual BBB Accredited since 1931 at this link
https://www.bbb.org/us/ma/boston/profile/insurance-companies/liberty-mutual-group-0021-89 . The business reported on March 1, 2022, that Liberty Mutual had completed its acquisition of State Auto, but that the two are continuing to operate as separate businesses for a period of time in 2022 per the press releases at these links https://www.stateauto.com/content/state-auto-acquired-liberty-mutual-insurance and https://www.libertymutualgroup.com/about-lm/news/articles/liberty-mutual-insurance-completes-acquisition-state-auto-group
Service Area
- Columbus, OH
- AL
- AZ
- CO
- IL
- IN
- MO
- OH
- TX
- WI
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