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• Additional Info:

  Mail sent to company's addresses has gone unanswered. At this time, BBB does not know where the business is physically located.  BBB urges caution when choosing whether to do business with a company whose physical location is unknown.  BBB will update the business profile as more information becomes available.
• Additional Info:

  In June 2021, a second investigation was opened on Sabrina Parr Fitness (formerly "Get Up to Parr" and "Sabrina's Detox Teas). This investigation was prompted by a) a large volume of complaints. This company is owned by Sabrina Parr, a fitness coach and currently sells fitness products. Parr previously sold detox teas, cleansing supplements, packages for meal prep, workout, and food plans. Customers tell BBB that Parr took payments on her website, www.getuptoparr.com (now defunct), www.sabrinasdetoxteas.com (also defunct) and on www.sabrinaparrfitness.com, in advance for products that were never shipped. BBB began receiving complaints about Get Up To Parr about unfulfilled orders before the COVID-19 pandemic as complaints date back to as early as January 2019. Originally the company was reported to be based in Cleveland, Ohio but has used a UPS Store mail drop location in Atlanta, Georgia, in addition to an address in Akron, Ohio. As of July 2021, BBB Serving Greater Cleveland and BBB of Akron have received over forty complaints and thirty-five of those remain unanswered by the company. Additionally, the websites for www.getuptoparr.com and ww.sabrinasdetoxtea.com are no longer accessible, but Sabrina Parr continues to sell products on www.sabrinaparrfitness.com with an “UPDATED COVID-19 shipping agreement” which states that customers must understand that it may take “14 - 21 business days OR MORE” to receive their orders, customers will “not receive a response from any question that can be answered on the website,” and customers “must contact USPS and file a claim with them” after their orders have marked as shipped.  BBB contacted previous consumers in who filed complaints in 2019 and 2020 and determined that most had still not received their products or any refunds from Get Up To Parr. The company has not responded to BBB correspondence or complaints since July 2019, resulting in an F rating from BBB.

  (previous investigative information is contained below)

  In September 2019, an investigation was opened on Get Up To Parr's (dba Sabrina's Detox Teas) business practices. This investigation was prompted by a) large volume of complaints. This company is owned by Sabrina Parr, a fitness coach, and specializes in sells detox teas, cleansing supplements, packages for meal prep, workout, and food plans. Originally the company was reported to be based in Cleveland, Ohio but is now using a UPS Store mail drop location in Atlanta, Georgia. Customers tell BBB that Parr took payments on her websites, www.getuptoparr.com (now defunct) and www.sabrinasdetoxtea.com, in advance for supplements and packages that were never shipped. BBB started receiving complaints in January 2019 citing concerning problems with orders. Up to Parr’s website is now citing the coronavirus pandemic as the reason for the delay in its orders. The company’s pattern of consumer complaints predates the pandemic and consumers report the 10-14 day delivery promise is not being honored. BBB contacted consumers in August 2020 who filed complaints and determined that most had still not received their products or any refunds from Get Up To Parr. The company has not responded to BBB correspondence or complaints since July 2019, resulting in an F rating from BBB.