Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate that this business has several complaints concerning delays in delivery and customer service issues. Specifically, customers say that they cannot get in contact with this business to check the status of an order, or request a refund for undelivered products. On October 26th, 2022 BBB submitted a written request to the company encouraging them to address the pattern of complaints. The company has not responded to our request.
Important Information
Additional Info
On September 29, 2022, BBB was notified by the current occupant of 24325 Chagrin Blvd Beachwood OH 44122 that Adelio is not located at this address. BBB does not know where the business is physically located. BBB urges caution when choosing whether to do business with a company whose physical location is unknown.
BBB also attempted to reach Adelio by calling the number listed on the website and the number will not accept incoming calls. Based on the information detailed above, BBB cannot confirm the legitimacy of Adelio.
Consumers with outstanding concerns are still encouraged to file a complaint for BBB records but may also wish to contact the Internet Crime Complaint Center.
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