Additional business information
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.
On Oct. 29. 2018, New York Attorney General Barbara D. Underwood announced a lawsuit against Harris Jewelry – a jewelry retailer headquartered in New York, with dozens of locations across the country including one near Fort Drum in New York – for engaging in false and deceptive acts and illegal lending in the financing of jewelry sales to active-duty servicemembers. This lawsuit is the result of an ongoing multistate investigation co-led by New York and Tennessee. Harris Jewelry is the trade name of Harris Originals of NY, Inc., as well as numerous other eponymous corporations, all named in the complaint.
The lawsuit charges that Harris Jewelry allegedly engages in unfair, abusive, false, and deceptive acts and practices, deceptive credit repair services, and illegal lending in the financing of jewelry sales to active-duty servicemembers. The company, headquartered in Hauppauge, NY, has retail stores near, and in some cases on, military bases around the country. Their New York retail location is just outside Fort Drum at the Salmon Run Mall in Watertown. It is alleged that Harris Jewelry targets and then entices local servicemembers into the stores with “Operation Teddy Bear”— a purported charitable program in which Harris Jewelry sells teddy bears in military uniforms with promises of charitable donations. In fact, the complaint alleges that this is nothing more than a marketing ploy to dupe servicemembers into high-priced, illegal in-house financing contracts for vastly overpriced jewelry.
Harris Jewelry sells lines of military-themed jewelry and other commemorative items, such as the “Mother’s Medal of Honor,” “Token of Pride Coin,” and “Forever as One Dog Tag Necklace,” on credit it provides under the name Consumer Adjustment Corp. The complaint alleges that Harris Jewelry advertises “quality” jewelry on “fair” terms, but in reality, marks up its jewelry between 600 and 1,000% over its wholesale price (the industry standard is 200 to 300%), and then attaches an additional interest rate of 14.99% on the financing contract, thereby disguising its inflated profit-taking and the true cost of the items. For example, Harris Jewelry allegedly purchases the popularly sold “Mother’s Medal of Honor” for $77.70 and then sells it for $799 plus warranties and interest. The “Forever as One Dog Tag Necklace” is allegedly purchased at $97 and sold for $699 plus warranties and interest. Harris Jewelry’s use of a “per payday” advertised price on its merchandise further prevents the servicemember from calculating the total cost of a Harris Jewelry transaction over the life of the contract. These unlawful business practices are alleged to have been secured through misrepresentations and omissions in advertising and during the loan’s origination.
Operation Troop Aid Inc., the original charitable partner in Operation Teddy Bear, voluntarily dissolved and were assessed a suspended penalty earlier this year in a settlement with the New York Attorney General and other states, resolving potential charges of improper charitable co-venture activities, failures to account for donations and distribution of funds, and other deceptive practices. The multistate investigation is being conducted by lead states New York and Tennessee, executive committee states Nevada and North Carolina, and participating states Delaware, Georgia, Hawaii, Idaho, Illinois, Kansas, Louisiana, Maryland, Pennsylvania, and Virginia.
At-a-glance
Related Categories
Overview
Business Details
- Headquarters
- 3075 Veterans Memorial Hwy Ste 280, Ronkonkoma, NY 11779-7663
- BBB File Opened:
- 5/1/1977
- Years in Business:
- 69
- Business Started:
- 10/1/1955
- Business Incorporated:
- 10/24/1958
- Accredited Since:
- 4/21/1983
- Type of Entity:
- Corporation
- Alternate Business Name
- Harris Jewelry
- Harris Jewelers
- Business Management
- Mr. John Zimmerman, President/CEO
- Mr. Joseph Lasker, VP/CFO
- Contact Information
Principal
- Mr. John Zimmerman, President/CEO
- Mr. Joseph Lasker, VP/CFO
- Additional Contact Information
Fax Numbers
- (631) 348-0804Primary Fax
Phone Numbers
- (631) 348-0303Other Phone
Email Addresses
- Primary
- (631) 348-0804
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.