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Business Profile

Jewelry Stores

Barbers Apparel

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Jewelry Stores.

Information and Alerts

BBB RatingF

Reasons for rating

  • Advertising issues found by BBB

Alert Details

This business has 1 alert.

Ad Review

BBB sent correspondence to Barber's Apparel on May 3, May 12, and June 9, 2021, requesting information about advertised claims and policies on their website www.barbersapparel.com.

Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. The business had responded stating that they would provide more information, but to date BBB has not received an additional response.

BBB requested more information about the company's return policy as discounted and sale items are not eligible for returns. Many of the products on their website appear to be offered at a discounted price. It is not clear if the prices are sale and discounted prices or refer to the manufacturer's suggested retail price and their selling price. BBB also requested if they are in fact sale prices, how long the sale price is good for. There also appears to be different return policies within the individual product listings, so BBB is uncertain as to what the return policy actually is.

The business is selling CBD and Hemp products. BBB requested proof of licensing request from New York State Department of Health which has not been provided.
Their website states:
"CBD Hemp Products
All these Products are tested and have under .03% of THC and are legal to sell in certain states. These products have been tested by a third party lab."
BBB requested the name of the 3rd party lab and the testing results.
"These Products are packed in a commercial grade kitchen."
BBB requested the location of the commercial grade kitchen.
"All the hemp products and techniques are 100% approved and certified through award-winning training and qualified licensing." 
BBB requested who the products and techniques are approved by, proof of certification, award winning training, and qualified licensing.
"State Certified Lab Testing"
BBB requested the name of the lab and proof of claimed State Certification.

The website sells name brand, high end merchandise at discounted prices. BBB requested where their products are sourced from. BBB also asked if there is a brick and mortar location for their store or if it is online only.

Important Information

Reason for Rating - Factors Lowered

Advertising issues found by BBB

Service Area

  • ERIE County, NY

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