Auto Transportation
Auto Transport 123Headquarters
Find BBB Accredited Businesses in Auto Transportation.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate a pattern of complaint concerning Auto Transport 123's sales, billing, and customer service practices. Consumers are telling BBB about various issues they have experienced while attempting to have a vehicle transported using Auto Transport 123's broker services. A number consumers allege the company's representatives use high pressure or deceptive sales tactics to get them to sign up, such as promising specific pick-up and delivery dates, assurances of no cancellation fees or no charges made to their credit cards until dispatch. These consumers claim that what the sales person promises them during the sales pitch often turns out to be misleading and incorrect. When problems arise with the transport services, many consumers report that the response from the company's customer service staff is inadequate to address their issues. These consumers claim they have to repeatedly call the company to get updates or confirmation on a pick-up or delivery date which has been altered. Some consumers say the lack of communication from the company results in their opting to cancel the reservation with Auto Transport 123. Many of those consumers claim they are charged $100-$250 as a cancellation fee and are unable to get a refund from the company.
Service Area
- AK
- AL
- AR
- AZ
- CA
- CO
- CT
- DE
- FL
- GA
- HI
- IA
- ID
- IL
- IN
- KS
- KY
- LA
- MA
- MD
- ME
- MI
- MN
- MO
- MS
- MT
- NC
- ND
- NE
- NH
- NJ
- NM
- NV
- NY
- OH
- OK
- OR
- PA
- RI
- SC
- SD
- TN
- TX
- UT
- VA
- VT
- WA
- WI
- WV
- WY
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.