Additional Information for LimeLife by Alcone

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LimeLife by Alcone has 2 locations, listed below.

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  LimeLife by Alcone

  5-45 49th Avenue Long Island City, NY 11101

  
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  LimeLife by Alcone

  1143 47th Ave Long Island City, NY 11101-5465

  

Location of This Business

5-45 49th Avenue, Long Island City, NY 11101

BBB File Opened:

3/15/2017

Years in Business:

9

Business Started:

1/1/2015

Business Incorporated:

5/3/2017

Accredited Since:

1/31/2020

Type of Entity:

Limited Liability Company (LLC)

Alternate Business Name

• LimeLife USA LLC

Business Management

• Jasmina Majaric, Director of Compliance

Contact Information

Principal

• Jasmina Majaric, Director of Compliance

Customer Contact

• Jasmina Majaric, Director of Compliance

Additional Contact Information

Email Addresses

• Email this Business
  Technical Support
• Email this Business
  Customer Service

Products and Services

Professional Makeup, Natural Skincare, Tools

Payment Methods

• MasterCard, Visa, American Express, Discover

Refund and Exchange Policy

• Free flat rate shipping on orders over $77

  When your order includes product sales that are equal to or exceed $77, we will offer free flat rate shipping. Please note the $ threshold excludes tax, shipping charges, discounts, and gift boxing charges.

  Our Return Policy
  We want you to be 100% happy with your products. If you are not, we will definitely offer you a return or exchange! All returned or exchanged items must be postmarked no later than 30 days from the date of product shipment (to keep things fair we are firm on this policy).

  For Returns
  We will refund you the price paid for the eligible item and the sales tax. We cannot, however, refund any shipping charges.

  Please read important guidelines/restrictions below prior to mailing your item(s):
  
  Limited Edition items are not eligible for return or exchange.
  
  Holiday Collections are only eligible for return as a whole collection, we cannot process a refund or exchange for an individual item within a collection.
  
  Individual Items from Skincare Collections cannot be returned or exchanged unless returned as a whole collection.
  
  Individual Items from Makeup Collections are only eligible for a shade exchange of equal value, we cannot process refunds for an individual item within a collection.
  
  Basic Starter Kits or individual contents from the Kit cannot be returned or exchanged as per our Beauty Guide Agreement Policy.
  
  For Exchanges
  Once we receive the original item, we will ship out the new item for FREE! For any balance due, you will be contacted by one of our Returns Department Associates. Any credit to your account will be refunded to your original form of payment.

  How do I return/exchange a product?
  If you purchased the item(s) directly from a Beauty Guide, please contact the Guide that sold you the item(s) to process your return/exchange. If you purchased the item(s) through our website, please go to our main website to download our Return & Exchange Form, which you can find in the "Policies and T&C" section.

  Please send this completed form along with the carefully packed return/exchange item(s) to:
  
  United States Orders:
  US RETURNS
  LimeLife By Alcone
  C/O Staci US Corp
  100 Industrial Dr.
  Jersey City, NJ 07305
  
  Canada Orders:
  LimeLife Returns Department
  LimeLife Canada Limited
  Unit 89, 2700 Dufferin Street
  Toronto, M6B 4J3
  
  
  When you ship your return or exchange item(s), please be certain to obtain tracking information on your package. We hope you understand we cannot process your request without the product in hand.

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Business Categories

Cosmetics Sales, Skin Care, Beauty