Information and Alerts
Alert Details
This business has 2 alerts.
Government Actions
Washoe County Animal Services
On August 28, 2019, Washoe County Grand Jury issued a six-count indictment against Michael Schneider and Leilani Tau-Schneider, owners of Puppies Plus in Reno and Puppy Love in Sparks. They were charged with one felony count of Torturing and/or killing an animal and five felony counts of practicing Veterinary Medicine without a license.
The alleged charges relate to the owners' conduct through October 2017. Specifically, the indictment charges them with routinely performing or instructing their employees to perform various veterinary techniques on the dogs in their store without a consultation from a licensed veterinarian and, in one instance, failing to provide appropriate veterinary care to a sick dog, which resulted in death. The indictment was the result of a two-year investigation by Washoe County Regional Animal Services and is still ongoing.
Out-of-Business known or suspected
According to information in BBB files, this business is no longer in business.
Important Information
Additional Info
BBB files indicate that this business has a pattern of complaints from consumers alleging that the business sells dogs that are ill and in need of medical care. When the consumers attempted to contact the business to discuss their concerns, their emails and phone calls were not returned.
In September 2015, BBB contacted the business to request its cooperation in eliminating the pattern of complaints; however, the business failed to respond.
Service Area
- Washoe County, NV
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