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          Business Profile

          Online Retailer

          Elite Rock Management

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Retailer.

          Information and Alerts

          BBB RatingB

          Reasons for rating

          • Length of time business has been operating
          • Failure to be transparent about ownership, location, or products/services offered

          Alert Details

          This business has 1 alert.

          Alert

          In May 2024, BBB Serving New Mexico and Southwest Colorado investigated Elite Rock Management business practices. This investigation was prompted by a Scam Tracker report and consumer reviews.

          Consumers have alleged the following through BBB consumer reviews: 
          - this is a scam, someone posed as a celebrity and sent me here to book a meet and greet. after the first 1500, they requested more for booking packages. do not contact, absolutely do not send money.
          - This is a scam! There is no such place. Don't fall for any ************** I've lost $1500 and they want me to spend between $3500 to $8000 more which I'm not comfortable. And looking into it further, *************************** is a fraud. And they have ghosted me...no further contact.

          In May 2024, BBB checked the website erockmanagement.com to determine when it was created. The website was created on October 10, 2023.

          During the course of our investigation, BBB found this business is not located at the reported address in Los Alamos, NM. The address listed on the business website, 60 Entrada Dr, Los Alamos, NM 87544, appears to be the address of a business not connected to Elite Rock Management. May 21, 2024, BBB spoke with a representative at the address 60 Entrada Dr and they have no knowledge of the business Elite Rock Management being located at that address.

          BBB made inquiries to Elite Rock Management via email asking the following:
          - Details regarding the multiple addresses being used for Elite Rock Management and documentation of Elite Rock Management’s operations address. 
          - Contact information such as phone numbers, social media accounts, websites, and email addresses.
          - Secretary of State Corporation filing information for Elite Rock Management.
          - Copies of Elite Rock Management’s documentation and disclosures provided to consumers. Please include your refund policy, contracts, and invoices.

          To date, BBB has not received a response from Elite Rock Management.

          Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business.

          If you are having difficulty with a purchase, and have not already done so, you may want to contact your payment provider, such as your bank, credit card company, electronic draft company, prepaid card, etc. to file a dispute. Filing a dispute is time sensitive and should not be delayed. However, not all payment providers allow disputes. Consumers may want to check with their payment provider prior to purchase to find out what payment protection options are available.

          You may also want to file a complaint with the Federal Trade Commission and/or the Federal Bureau of Investigation Internet Crime Complaint Center. Consumers can also contact their local Attorney General’s office. BBB also suggests consumers file BBB Scam Tracker Reports. 
          BBB Tips


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