Information and Alerts
Alert Details
This business has 2 alerts.
Licensing
BBB confirmed that Sandia Title Company, Inc. had not obtained a necessary license from New Mexico Financial Institutions Division. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.rld.state.nm.us/financialinstitutions/ - 5054764885
Alert
BBB Serving New Mexico and Southwest Colorado has been unable to find an escrow company license issued by the New Mexico Regulation & Licensing Department - Financial Institutions Division (FID). On January 17, 2018, BBB contacted Sandia Title to ask for their escrow company license. The business replied on January 29, stating they are in the process of renewing their escrow license. BBB checked with FID and has confirmed that as of February 27, 2017, Sandia Title Company does not have a pending escrow company license application.
BBB has asked the business for a better description of the exact services they provide, as well as copies of their contracts, forms or documents used in the normal course of business. The business replied stating the previous management was not doing a proper job and that is why there was a change in management and they are working diligently to get everything in order. The business further requested an additional 45 days to provide copies of the contracts requested. BBB feels this amount of time is too long and has requested copies of contracts, forms, and other documents provided to consumers in the normal course of business be provided to BBB by February 19, 2018. The business has failed to respond to our request.
The reported business address of 6565 Americas Parkway NE, Suite 200, is a multi-story, multi-business office building, and suite 200 houses a company that provides virtual office services. BBB has requested a physical address from the company. To date, the business has failed to respond to our request.
The business stated they provide offshore information as their nature of business. BBB has asked for additional details to explain what offshore information means and to provide a detailed description of the services the business actually provides to consumers.
Important Information
Additional Info
BBB Serving New Mexico and Southwest Colorado has been unable to find an escrow company license issued by the New Mexico Regulation & Licensing Department - Financial Institutions Division (FID). On January 17, 2018, BBB contacted Sandia Title to ask for their escrow company license. The business replied on January 29, stating they are in the process of renewing their escrow license. BBB checked with FID and has confirmed that as of February 27, 2018, Sandia Title Company does not have a pending escrow company license application.
BBB has asked the business for a better description of the exact services they provide, as well as copies of their contracts, forms or documents used in the normal course of business. The business replied stating the previous management was not doing a proper job and that is why there was a change in management and they are working diligently to get everything in order. The business further requested an additional 45 days to provide copies of the contracts requested. BBB feels this amount of time is too long and has requested copies of contracts, forms, and other documents provided to consumers in the normal course of business be provided to BBB by February 19, 2018. The business has failed to respond to our request.
The reported business address of 6565 Americas Parkway NE, Suite 200, is a multi-story, multi-business office building, and suite 200 houses a company that provides virtual office services. BBB has requested a physical address from the company. To date, the business has failed to respond to our request.
Service Area
- Bernalillo County, NM
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