Information and Alerts

Alert

In May 2021, BBB Serving New Mexico and Southwest Colorado investigated Mollins Logistics Services LLC business practices. This investigation was prompted by a Scam Tracker report and consumer inquiries. 

Consumers allege the following through BBB Scam Tracker system: 
-Received and email saying that this “employer” saw my resume on indeed and wanted to reach out. And I did not think anything of it because I had been on indeed actively looking for a job. We communicated thru email and they asked for account number. 

-I was offered a job by Mollins Logistics as a Customer Service Manager. They asked me to submit an Employement Agreement form including a picture of me holding the document and said there would be a 14 day trial period. After I submitted the information I had a quick phone interview and was offered the position. When I try to call the number they gave it just goes to voicemail, asking to leave a message. I emailed the company and told them I am not interested and asked them to delete my information. It seems like a scam but it also doesn't. I just want to be safe.

-They said they found my resume online and knew my full name. They were offering employment but their company does not exist. Not anywhere. No pages for it except that website and it was barley created last year but they have been in “business” since “2007”. I don’t think they’re real and they have my email and physical address.

In May 2021, BBB checked the website https://mollinsrv.com to determine when it was created. The website was created on May 10, 2021.

Postal Mail sent by BBB to Mollins Logistics Services LLC, at the address 400 Gold Ave SW #726, Albuquerque, NM 87102 was returned as attempted not known. BBB does not have a valid postal address for this business.

BBB made inquiries to Mollins Logistics Services LLC via email and postal mail, the following is a summary of the questions asked:
-Mollins Logistics Services LLC licensing held with U.S. Department Of Transportation, Federal Motor Carrier Safety Administration, and their USDOT Number 
-Supporting documentation of having an office in Simms Building 
-Operations addresses, mailing addresses, warehouse addresses and phone numbers
-Secretary of State corporation filings and a list of principals
-Copies of open employment positions

To date, BBB has not received a response from Mollins Logistics Services LLC to BBB's inquiries. Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business.

If you are having a delay in your transaction, you may want to contact your payment provider such as your credit card company, your bank, electronic draft company, prepaid card, etc. Filing a dispute is time sensitive and should not be delayed.

You may also want to file a complaint with the Federal Trade Commission and/or the Federal Bureau of Investigation Internet Crime Complaint Center. And The U.S. Postal Inspection Service (if items were received via US Postal Mail). Consumers can also contact their local Attorney General’s office. BBB also suggests consumers file BBB Scam Tracker Reports. 

Be careful when asked by an unknown possible employer for your confidential identity information such as your Social Security number, banking information, or date of birth.

BBB Study: Looking for a job? Be careful! Job scams increased during pandemic

Licensing

BBB confirmed that Mollins Logistics Services, LLC had not obtained a necessary license from US Department of Transportation. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.dot.gov/ - 855-368-4200