Business ProfileforFirst Financial Credit Union
Additional business information
BBB is alerting consumers that this legitimate company, First Financial Credit Union, has had their website spoofed by unknown persons. The fake website looks almost identical to that of First Financial and uses the same name. The fake website is offering personal loans. One consumer reported to BBB that she was told the company needed to do a "test deposit" into her account and the consumer should immediately send a payment for that amount to show good faith. In another complaint, the consumer was told she needed to pay several hundred dollars as "insurance" for the loan. In neither case did the consumer receive the loan and in the first case, the checks initially written to the consumer bounced. Both consumers are out several hundred dollars. BBB reminds consumers that a legitimate loan offer will never require the consumer to make an upfront payment.
First Financial Credit Union has no connection and is not affiliated with the website and the loans offered by First Financial Credit. Consumers who have sent money to the fake website for loans can click First Financial Credit to view the BBB Business Review and file a complaint.
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 4910 Union Way NE, Albuquerque, NM 87107-7014
- BBB File Opened:
- 11/9/1988
- Years in Business:
- 87
- Business Started:
- 11/1/1937
- Business Incorporated:
- 3/10/1997
- Accredited Since:
- 11/1/1988
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 1852318 for this business, issued by New Mexico Financial Institutions Division
These agencies may include:
New Mexico Financial Institutions Division
2550 Cerrillos Rd 3rd Floor
Santa Fe NM 87505
Fax: (505) 4764670
- Type of Entity:
- Corporation
- Alternate Business Name
- FFCU
- Business Management
- Mr. Ronald Moorehead, President/CEO
- Ms. Karen Broten, COO
- Contact Information
Principal
- Mr. Ronald Moorehead, President/CEO
Customer Contact
- Ms. Karen Broten, COO
- Additional Contact Information
Fax Numbers
- (505) 768-7144Primary Fax
- (505) 325-9369Other Fax
Phone Numbers
- (505) 327-4478Other Phone
- (800) 342-8298Other Phone
Email Addresses
- Primary
- (505) 768-7144
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.