Information and Alerts
Alert Details
This business has 1 alert.
Alert
The company has posted online an apology for the delay that says:
We are temporarily out of stock so we can catch up and fulfill current customer orders within the next 10-14 business days. If you've placed an order you will get your items very soon. when we catch up we will slowly offer the items for sale again. Thank you for your patience.
Important Information
Believed to be out of business
According to information in BBB files, it appears that this business is no longer in business.
Customer Complaint
The BBB processed 26 complaints against the company and only two have been responded to. The majority of the complaints regard the non delivery of the item. On 11/4/2016 the BBB Serving NJ received a message from the company that read: Dear Better Business Bureau,
We would like to acknowledge that we have
received your request and a ticket has been created. A support representative
will be reviewing your request and will send you a personal response. If you
are asking about the status of your order, please be informed that there is a
slight delay because we had a huge increase in demand on our units and we had
to purchase new equipment which caused a slight delay due to the setup
time. We will be getting everything out this week.
Despite those assurances, consumers are still reporting the same issues as before. The company is not answering individual complaints sent to its attention by the BBB.
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