Information and Alerts
Alert Details
This business has 3 alerts.
Alert
BBB has received multiple reports from consumers that The Perfect Sculpt is taking orders and processing payments, but not delivering the merchandise or providing refunds.
Pattern of Complaints
BBB has received reports from consumers stating that they waited weeks for products that didn’t arrive. Consumers report being charged for products not received. Consumers have also reported difficulties reaching or receiving responses from the business.
On June 16, 2017 and July 5, 2017, BBB contacted The Perfect Sculpt to address a possible pattern of complaints.
BBB did not receive a response from The Perfect Sculpt.
Out-of-Business known or suspected
In
August 2019 the company’s ownership changed. The current owners have advised
BBB they purchased the assets but not the liabilities of the business and have
claimed no responsibility for complaints against the previous owners. You can
see the new company's Business Profile at https://www.bbb.org/us/ca/irvine/profile/online-retailer/digmee-sculpt-company-inc-1126-1000073593.
Important Information
Additional Info
The website was created in Feb 2017 for one year only.The BBB Serving NJ has received over 3,800 inquiries in the last 30 days as of Aug 11, 2017.
Additional Info
Mail sent to the business on 06/28/2019 was returned by the U.S. Postal Service as Undeliverable as Addressed.
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