Information and Alerts
Alert Details
This business has 1 alert.
Alert
BBB has received multiple reports from consumers that Aura Revive is engaged in high risk free trial offers. The business offers a "free" or low cost sample of a personal care product, but fails to be transparent about the recurring commitment into which the customer may be entering, including information on how future billing will occur.
Important Information
Additional Info
Mail sent to the business on 02/04/2019 was returned by the U.S. Postal Service as Undeliverable as Addressed.
Reason for Rating - Factors Lowered
Length of time business has been operating
Reason for Rating - Factors Lowered
27 complaint(s) filed against business
Reason for Rating - Factors Lowered
Failure to respond to 11 complaint(s) filed against business
Reason for Rating - Factors Lowered
1 complaint(s) filed against business that were not resolved
Reason for Rating - Factors Lowered
BBB concerns with the industry in which this business operates
Service Area
- 08540
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.