Cleaning Services
Organic Home LLCFind BBB Accredited Businesses in Cleaning Services.
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Important Information
Additional Info
Mail sent to the business on 01/09/2019 was returned by the U.S. Postal Service as No Receptacle.
Advertising Review
On October 2, 2018, BBB contacted the business regarding its website advertising numerous "eco-friendly," "green" and "non-toxic" claims.
According to the BBB Code of Advertising, Environmental Benefit Claims
Advertisers should avoid broad, unqualified environmental claims such as "green" or "eco-friendly." Other claims such as "degradable," "recycled," and "non-toxic," should only be used when substantiated and properly qualified. Environmental Certifications and seals of approval may be used if properly issued. Additional disclosures are needed if not issued by an independent third-party.
- General Principles
- 36.1.1 Advertisers should not make broadm unqualified general environmental benefit claims like "green" or "eco-friendly."
- 36.1.2 Advertisers must qualify general claims with specific environmental benefits.
- 36.1.3 Advertisers must possess competent and reliable evidence (often scientific evidence) to support all environmental benefits claims. Qualifications for any claim must be clear, conspicuous and understandable.
- 36.1.4 When an advertiser qualifies a general claim with a specific benefit, the benefit should be significant. Advertisers must not highlight small or unimportant benefits.
- 36.1.5 Unless clear from the context any environmental claim must specify clearly and conspicuously whether the claim applies to the product, the product's packaging, a service or just to a portion of the product, package or service.
Non-toxic
- Non-toxic claims likely convey that a product, package or service is non-toxic both for humans and for the environment generally. This advertisers must either possess competent and reliable scientific evidence that this is the case or clearly and conspicuously qualify the claim to avoid confusion.
Unfortunately, the business did not respond to BBB's request to substantiate, modify or remove the claims.
Advertising Review
On June 9, 2020, BBB contacted the business regarding its website stating the following:
- Thorough cleanings with natural, non-toxic products
- Eco-friendly organizing services for individuals & businesses
According to the BBB Code of Advertising, Environmental Benefit Claims
Advertisers should avoid broad, unqualified environmental claims such as "green" or "eco-friendly." Other claims such as "degradable," "recycled," and "non-toxic," should only be used when substantiated and properly qualified. Environmental Certifications and seals of approval may be used if properly issued. Additional disclosures are needed if not issued by an independent third-party.
General Principles
36.1.1 Advertisers should not make broadm unqualified general environmental benefit claims like "green" or "eco-friendly."
36.1.2 Advertisers must qualify general claims with specific environmental benefits.
36.1.3 Advertisers must possess competent and reliable evidence (often scientific evidence) to support all environmental benefits claims. Qualifications for any claim must be clear, conspicuous and understandable.
36.1.4 When an advertiser qualifies a general claim with a specific benefit, the benefit should be significant. Advertisers must not highlight small or unimportant benefits.
36.1.5 Unless clear from the context any environmental claim must specify clearly and conspicuously whether the claim applies to the product, the product's packaging, a service or just to a portion of the product, package or service.
Non-toxic
Non-toxic claims likely convey that a product, package or service is non-toxic both for humans and for the environment generally. This advertisers must either possess competent and reliable scientific evidence that this is the case or clearly and conspicuously qualify the claim to avoid confusion.
Unfortunately, the business failed to respond to BBB's request to substantiate, modify or remove the claims.
Reason for Rating - Not Rated
BBB does not have sufficient information to issue a rating on this business.
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