Web Hosting
Internet Domain Name Services (IDNS)Headquarters
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Information and Alerts
Alert Details
This business has 1 alert.
Alert
BBB has received multiple reports from consumers that Internet Domain Name Services (IDNS) is
engaged in a fake invoice scheme, attempting to bill businesses for the renewal of their domain name registration.
Important Information
Customer Complaint
BBB is aware of issues concerning domain name registration renewal letters received by consumers from the company. The Expiration Notice suggests that consumers switch to Internet Domain Names Services and it advertises its allegedly competitive prices for 1, 2 and 5 year renewals. It warns that ‘failure to renew your domain by the expiration date may result in a loss of your online identity making it difficult for your customers and friends to locate you on the web.” The letter requests a payment by credit card and a valid email address.
The pre-printed New Jersey address in Jersey City to return the letter with payment is a UPS store. The website www.idns.ac is registered in the British Ascension Island and it redirects to www.idns.to, a country code for Kingdom of Tonga in Southeast Pacific.
The company has not responded to the complaints on file with the BBB Serving NJ.
Internet Domain Names Services is not registered with the State of New Jersey, Department of Treasury, Division of Revenue & Enterprise Services.
Reason for Rating - Factors Lowered
116 complaint(s) filed against business
Reason for Rating - Factors Lowered
4 complaint(s) filed against business that were not resolved
Reason for Rating - Factors Lowered
BBB concerns with the business's practices.
Service Area
- ESSEX County, NJ
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