Used Car Dealers
Bridge Dealer Services, IncFind BBB Accredited Businesses in Used Car Dealers.
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Important Information
Government Actions
Consent Order
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
October 22, 2020 NEWARK – Attorney General Gurbir S. Grewal and the Division of Consumer Affairs (the “Division”) today announced that they have reached settlements with Bridge Dealers Services, LLC resolving alleged violations of the Consumer Fraud Act (“CFA”), the Used Car Lemon Law, and other regulations governing the sale and advertising of motor vehicles. The dealership has agreed to change its business practices, pay civil penalties, and enter binding arbitration to resolve consumer complaints.
Bridge Dealer Services, Inc. d/b/a Bridge Auto Group and Everybody Drivez (“Bridge Auto”), in Hasbrouck Heights and Berlin, agreed to a $60,000 settlement—which includes $54,780.23 in civil penalties—to resolve allegations that the dealership violated the CFA as well as other consumer protection laws and regulations by:
• failing to include the mandatory disclosure language in advertisements;
• misrepresenting its Better Business Bureau and Yelp ratings on the company’s website;
• failing to disclose prior damage to its used vehicles when such information was known our should have been known by the dealership;
• charging consumers for pre-delivery services, including dealer preparation fees, without itemizing on the sales document the cost of each specific service; and
• failing to provide consumers with a written warranty, as required by the Used Car Lemon Law.
In a consent order with the Division, Bridge Auto also agreed to enter binding arbitration to resolve any additional consumer complaints received by the Division for a period of one year. Under the terms of the order, $25,000 in civil penalties will be suspended and automatically vacated at the expiration of two years, provided Bridge Auto complies with the terms of the consent order and does not engage in any acts or practices in violation of the CFA.
Refund and Exchange Policy
All sales are final. Vehicles may be traded in at fair market wholesale trade in value as determined by theirr appraising manager.
Payment Method(s)
Cash, Certified Check, Credit or Debit Card, Retail Installment Contract
Reason for Rating - Factors Lowered
Government action(s) against the business
Products and Services
Pre Owned Automobiles and Service
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