Information and Alerts

Licensing 1

BBB confirmed that Uber Movers had not obtained a necessary license from NJ Office of Consumer Protection - Regulated Business Section. BBB encourages you to contact the following agency or agencies to confirm this information: - https://newjersey.mylicense.com/verification/ - 973-504-6370

Licensing 2

BBB confirmed that Uber Movers had not obtained a necessary license from US Department of Transportation (DOT). BBB encourages you to contact the following agency or agencies to confirm this information: - https://safer.fmcsa.dot.gov/CompanySnapshot.aspx - 800-832-5660

Government Action: BBB reports on known government actions involving business’ marketplace conduct:

Unsealed Complaint against Yakov Moroz

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.

On August 5, 2020  a criminal complaint was unsealed in federal court in Brooklyn charging Yakov Moroz, the president of Great Movers Inc. and its successor company New City Movers, and company employee Tal Ohana with wire fraud and wire fraud conspiracy by misrepresenting estimated charges for moving services and then requiring customers to pay additional fees that far exceeded the original estimate in order to recover their belongings.  

According to the complaint, Moroz and Ohana, through Great Movers Inc., which operated through the website https://greatmovingusa.com and other affiliated moving companies, defrauded dozens of customers by misrepresenting the estimated charges for moving services and then

1. requiring customers to pay additional fees, often more than 10 percent of the original estimate,
2. (ii) requiring payment before delivery of goods, or
3. (iii) refusing to return and threatening to sell and auction the customers’ belongings if the fees were not paid.

These practices violate federal regulations for companies engaged in the transportation of household goods in interstate commerce.  Many customers ultimately paid the inflated and additional fees to ensure delivery of their property.

On September 2, 2020, in the U.S. District Court for the Eastern District of New York, a grand jury indicted Yakov Moroz, president of Great Movers, Inc., on multiple counts of wire fraud and false statements.

According to the indictment, Moroz defrauded actual and potential customers by misrepresenting the estimated charges for moving services and making customers pay additional and inflated fees in order to receive their goods. As part of the scheme, Moroz allegedly used fictitious names and business addresses to obtain motor carrier numbers from the Federal Motor Carrier Safety Administration. Such practices violate Federal motor carrier safety regulations.

DOT-OIG is conducting this investigation with the Federal Bureau of Investigation.  Source : https://www.oig.dot.gov/library-item/38009

Note: Indictments, informations, and complaints are only accusations by the Government. All defendants are presumed innocent unless and until proven guilty.