Information and Alerts
Important Information
This business is BBB Accredited.
BBB has determined that Ray the Mover meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Additional Info
This company specializes in shipments along the east coast and to and from Florida. They offer primarily long distance moving services. The company also has complete storage facilities in addition to moving services and warehouses. Ray the Mover provides
customers with an "estimated cost of services" form which states in part "THIS ESTIMATE COVERS ONLY THE ARTICLES AND SERVICES LISTED. IT IS NOT A GUARANTEE THAT THE ACTUAL CHARGES WILL NOT EXCEED THE AMOUNT OF THE ESTIMATE UNLESS A GUARANTEE QUOTE IS GIVEN IN WRITING BY A SALES REPRESENTATIVE. COMMON CARRIERS ARE REQUIRED BY LAW TO COLLECT TRANSPORTATION AND OTHER INCIDENTAL
CHARGES COMPUTED ON THE BASIS OF RATES SHOWN IN THEIR LAWFULLY PUBLISHED TARIFFS, REGARDLESS OF PRIOR RATE QUOTATIONS OR ESTIMATES MADE BY THE CARRIER OR ITS AGENTS and EXACT CHARGES FOR LOADING, TRANSPORTING, AND UNLOADING ARE BASED UPON THE WEIGHT OF THE GOODS TRANSPORTED, AND SUCH CHARGES MAY NOT BE DETERMINED PRIOR TO THE TIME THE GOODS ARE LOADED ON THE VAN AND
WEIGHED; CHARGES FOR ADDITIONAL SERVICES WILL BE ADDED TO THE TRANSPORTATION CHARGES. The company's "BILL OF LADING" form states in part, "Unless the shipper expressly releases the
shipment to a value of .60 per pound per article, the carrier's maximum liability for loss and damage shall be either the lump sum value declared by the shipper or an amount equal to $1.25 for each pound of weight in the shipment, whichever is greater".
Customers may request a visual inspection of any goods to be shipped as well as a written
estimate of shipping costs based on that inspection. Movers who provide such an estimate are then required by law to deliver a customer's household goods for no more than 10% above the
written estimate.
Service Area
- USA
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