Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate this business has a pattern of complaints concerning orders, refunds and communication after purchase. Customers allege they have placed orders, but the orders were never received, or the orders were received with incorrect items. Customers are unable to reach the business by phone or email in regards to issues with their orders. Some customers are promised a return label for incorrect items and refunds, although most customers indicate they never received return labels or refunds for incorrect or missing orders. On June 9, 2022, BBB submitted a written request to the business asking them to address the pattern, 8 unanswered and 8 unresolved complaints. As of July 27 2022, BBB has not received a response from the business.
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