Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
In November 2023, this BBB investigated Asfalis business practices. This investigation was prompted by a pattern of consumer complaints alleging delays in warranty reimbursement or refunds prompting requests for the reimbursements or refunds.
As of the date of this Business Profile, the company has had no reports posted to the BBB’s ScamTracker page: https://www.bbb.org/scamtracker/us
On November 3, 2023 this BBB notified the company by mail about the pattern of complaints alleging incomplete lighting installation, prompting requests for refunds Better Business Bureau requested information on how Asfalis was going to correct the pattern of customer complaints. On January 8, 2024 a second letter was sent to the company regarding the pattern of complaints and how they were going to resolve the pattern.
As of the date of this Business Profile, the company has not responded to BBB’s request for a written plan of action for resolving the pattern of complaints and none of the emails have been returned to this BBB as undeliverable.
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