We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Ravenox

          View full profile
          Location of This Business
          2824 Anthony Rd, Burlington, NC 27215-8985
          BBB File Opened:
          4/28/2020
          Years in Business:
          12
          Business Started:
          1/31/2012
          Business Incorporated:
          1/18/2017
          Accredited Since:
          5/1/2020
          Type of Entity:
          Corporation
          Business Management
          • Mr. Sean Brownlee, Owner
          Contact Information

          Principal

          • Mr. Sean Brownlee, Owner

          Customer Contact

          • Mr. Sean Brownlee, Owner
          Additional Contact Information

          Email Addresses

          Serving Area
          • 27006
          • 27007
          • 27009
          • 27010
          • 27011
          • 27012
          • 27013
          • 27014
          • 27016
          • 27017
          • 27018
          • 27019
          • 27020
          • 27021
          • 27022
          • 27023
          • 27024
          • 27025
          • 27027
          • 27028
          • 27030
          • 27031
          • 27040
          • 27041
          • 27042
          • 27043
          • 27045
          • 27046
          • 27047
          • 27049
          • 27050
          • 27051
          • 27052
          • 27053
          • 27054
          • 27055
          • 27094
          • 27098
          • 27099
          • 27101
          • 27102
          • 27103
          • 27104
          • 27105
          • 27106
          • 27107
          • 27108
          • 27109
          • 27110
          • 27111
          • 27113
          • 27114
          • 27115
          • 27116
          • 27117
          • 27120
          • 27127
          • 27130
          • 27150
          • 27151
          • 27152
          • 27155
          • 27156
          • 27157
          • 27198
          • 27199
          • 27235
          • 27260
          • 27261
          • 27262
          • 27264
          • 27265
          • 27284
          • 27285
          • 27292
          • 27293
          • 27294
          • 27295
          • 27299
          • 27310
          • 27351
          • 27357
          • 27360
          • 27361
          • 27373
          • 27374
          • 27409
          • 27417
          • 27425
          • 28010
          • 28023
          • 28035
          • 28039
          • 28041
          • 28072
          • 28088
          • 28115
          • 28117
          • 28123
          • 28125
          • 28144
          • 28145
          • 28146
          • 28147
          • 28159
          • 28166
          • 28601
          • 28602
          • 28603
          • 28605
          • 28606
          • 28607
          • 28608
          • 28609
          • 28610
          • 28613
          • 28615
          • 28617
          • 28618
          • 28621
          • 28623
          • 28624
          • 28625
          • 28626
          • 28627
          • 28629
          • 28630
          • 28631
          • 28633
          • 28634
          • 28635
          • 28636
          • 28637
          • 28638
          • 28640
          • 28642
          • 28643
          • 28644
          • 28645
          • 28649
          • 28650
          • 28651
          • 28654
          • 28656
          • 28658
          • 28659
          • 28660
          • 28661
          • 28663
          • 28665
          • 28666
          • 28667
          • 28668
          • 28669
          • 28670
          • 28672
          • 28673
          • 28674
          • 28675
          • 28676
          • 28677
          • 28678
          • 28681
          • 28682
          • 28683
          • 28684
          • 28685
          • 28687
          • 28688
          • 28689
          • 28693
          • 28694
          • 28697
          • 28699
          • 24053
          • 24076
          • 24082
          • 24105
          • 24120
          • 24133
          • 24165
          • 24171
          • 24177
          • 24292
          • 24312
          • 24313
          • 24317
          • 24322
          • 24325
          • 24326
          • 24328
          • 24330
          • 24333
          • 24343
          • 24348
          • 24350
          • 24351
          • 24352
          • 24363
          • 24374
          • 24375
          • 24378
          • 24380
          • 24381
          Products and Services
          Twisted Cotton Rope, Braided Cotton Rope, Braided Polypropylene Rope, Twisted Polypropylene Rope, Manila Hemp Rope, UnManila / ProManila Rope, Braided Nylon Rope, Twisted Nylon Rope, Braided Polyester Rope, Twisted Polyester Rope, Twisted Poly-Dacron Rope, Composite Ropes, Vectran Ropes, Spectra Ropes, Kevlar Ropes, Plasma Ropes, Metal Hardware, Plastic Hardware, Pet Products - Dog Leashes, Pet Toys, Bird Toys
          Payment Methods

          • Amazon Pay

            American Express

            Visa

            Mastercard

            Discover

            JCB

            Google Pay

            Diners Club

            Shop Pay

            PayPal

            Venmo

             

          Refund and Exchange Policy

          • REFUND/RETURN POLICY FOR PRODUCTS FULFILLED BY RAVENOX VIA OUR WEBSITE:
            We guarantee total customer satisfaction with the items that you purchase on our online store. If you are not completely satisfied with your online purchase, you may return any item that is in the original condition that it was received – unused, unwashed, uncut and accompanied by original packaging including tags.

            You may return merchandise purchased from our website within 30 days of the original shipped date during non-holiday months (January – October). Purchases made during the holiday months (November – December) must be received no later than January 31st of the New Year.

            You will be refunded for the merchandise total, plus applicable sales tax paid. If you return any part of an order that was part of a promotion, your refund may be reduced. Shipping and handling charges are not refundable unless you receive a defective or incorrect item. Please use "standard ground" delivery when returning items. Reimbursement will only be made at this rate.

            Please allow 14 business days for us to process your return and 1 to 2 billing cycles for the returns credit to show up on your credit card or other method of payment statement.

            To start a return please use the online return portal or you may contact us here to receive a return authorization number and return instructions. You will need to provide the original 4 digit order number, the zip code associated with the order as well as the name of the item(s) you would like to return. Any item or order returned without prior authorization will not be refunded.  We recommend shipping the parcel to our returns center through our returns portal or via a service provider that provides both insurance and tracking in order to ensure your return reaches the destination and is fully credited.

            Refunds will be remitted in the same form as the original purchase when possible. Please note that gift orders will be refunded to the original purchaser.

          Business Categories
          Rope, Hardware, Twine, Cords

          Contact Information

          2824 Anthony Rd

          Burlington, NC 27215-8985

          Visit Website
          (844) 627-5381

          Want a quote from this business?

          Get a Quote

          Accreditation

          BBB accredited business

          Accredited Since: 5/1/2020

          Years in Business: 12

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.