Beauty Supplies
Product Junkie NaturalsFind BBB Accredited Businesses in Beauty Supplies.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
According to information in BBB files, this company has a pattern of complaints concerning customer service issues, delivery, and refund issues. Specifically, Complaints allege customers purchase product on the company’s website. Complaints indicate once the product is ordered and paid for the company sends an email stating their order is in pre-shipment status, but no further response is received.
Complaints further allege when consumers attempt to contact the business by phone or email to determine the status of their order, they are unable to speak to a representative. The company is non-responsive to telephone calls or emails. Many customers requested refunds for their order that was never delivered; however, the company failed to honor those requests as well. On September 02, 2022, BBB contacted the company seeking their voluntary cooperation in eliminating the pattern of complaint. Product Junkie Naturals failed to respond to BBB's request to voluntarily address the pattern of complaint.BBB advises consumers to use caution when deciding to do business with Product Junkie Naturals based on the customer complaint concerns reported to BBB.
Service Area
- Rankin County, MS
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