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          Business Profile

          Property Maintenance

          STL Smart Rentals

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Property Maintenance.

          Information and Alerts

          BBB RatingF

          Reasons for rating

          • Failure to respond to 2 complaint(s) filed against business
          • Business has failed to resolve underlying cause(s) of a pattern of complaints
          • 20 complaint(s) filed against business
          • 2 complaint(s) filed against business that were not resolved

          Alert Details

          This business has 1 alert.

          Pattern of Complaints

          Better Business Bureau is advising consumers to use caution when considering doing business with STL Smart Rentals.  BBB has received a pattern of consumer complaints alleging failure to make repairs, failure to contact tenants regarding maintenance issues and poor customer service. 

          On February 8, 2021, BBB sent a letter to STL Smart Rentals with its concerns.  The company did not respond.

          Important Information

          Reason for Rating - Factors Lowered

          20 complaint(s) filed against business

          Reason for Rating - Factors Lowered

          Failure to respond to 2 complaint(s) filed against business

          Reason for Rating - Factors Lowered

          2 complaint(s) filed against business that were not resolved

          Reason for Rating - Factors Lowered

          Business has failed to resolve underlying cause(s) of a pattern of complaints

          Service Area

          • SAINT CHARLES County, MO
          • SAINT LOUIS County, MO

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