Information and Alerts
Alert Details
This business has 1 alert.
Misuse of BBB Name and/or Logo
In December 2023, Better Business Bureau questioned Staffkit Inc. for displaying BBB’s logo on its website, www.staffkit.com, when it is not a BBB accredited business. The website also makes the following claims:
- “100% Satisfaction Guaranteed”
According to BBB Code
of Advertising, “Regarding the term, “guarantee”, Better Business Bureau’s
Code of Advertising
standards states, “(1) Advertisers should only use ‘satisfaction guarantee,’
‘money back guarantee,’ ‘free trial offer,’ or similar representations in
advertising if the seller or manufacturer refunds the full purchase price of
the advertised product or service at the consumer’s request. (2) When
‘satisfaction guarantee’ or similar representations are used in advertising,
any material limitations or conditions that apply to the guarantee must be
clearly and conspicuously disclosed.”
The company did not respond to BBB's request and has not removed BBB's logo from its website and is in violation of the trademark rights of the International Association of Better Business Bureaus, Inc. BBB also asked the business to modify, substantiate or discontinue its advertising claims. The business did not respond, and has not modified, substantiated or removed the claim.
BBB asked the business to modify, substantiate or discontinue its advertising claims. The business did not respond.
The company did not respond to BBB's request and has not removed BBB's seal. It is in violation of the trademark rights of the International Association of Better Business Bureaus, Inc. In addition, the company did not substantiate, modify or remove the claim in question.
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