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          Business Profile

          Health and Medical Products

          Williams Health Store

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Health and Medical Products.

          Information and Alerts

          BBB RatingF

          Reasons for rating

          • Failure to respond to 8 complaint(s) filed against business
          • 9 complaint(s) filed against business
          • Length of time business has been operating

          Alert Details

          This business has 1 alert.

          Alert

          According to information provided by consumers, 'Mason Health Store' (masonshealthstore.com) and 'Williams Health Store' (williamshealthstore.com) are online health product retailers showing neighboring addresses (an apartment building, a restaurant) in Minneapolis' North Loop neighborhood. Complaints describe placing an order, receiving items of poor quality (e.g., "mini CPAP" device), then being unable to reach the business by phone or e-mail to return / exchange. As of 12/21/22, six BBB complaints sent to the businesses have gone unanswered. BBB notes that there is no business by either name registered with the MN Secretary of State as a business. If you are currently considering a purchase through these sites, BBB strongly urges caution. If you are currently experiencing issues with either business, please file a complaint online at BBB.org. You may also wish to dispute charges through your bank / credit card.

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