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Additional Information

Not BBB accredited

Additional Information for Sunray Optical, Inc

View full profile
Location of This Business
14055 Grand Ave, Burnsville, MN 55337-8326
BBB File Opened:
4/23/2008
Years in Business:
25
Business Started:
11/1/1999
Business Started Locally:
11/1/1999
Business Incorporated:
12/23/2002
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Corporation
Alternate Business Name
  • Heavyglare Eyewear
  • Heavyglare.com
Hours of Operation

Primary

M:
9:00 AM - 6:00 PM
T:
9:00 AM - 6:00 PM
W:
9:00 AM - 6:00 PM
Th:
9:00 AM - 6:00 PM
F:
9:00 AM - 6:00 PM
Sa:
Closed
Su:
Closed
Business Management
  • Grant Lambert, Founder & CEO
Contact Information

Principal

  • Grant Lambert, Founder & CEO

Customer Contact

  • Grant Lambert, Founder & CEO
Additional Contact Information

Fax Numbers

  • (651) 209-6291
    Primary Fax

Phone Numbers

Email Addresses

Serving Area

We service the following area(s): Twin Cities Metro - 11 County, Twin Cities Metro - 11 County

  • Afton, MN
  • Albertville, MN
  • Almelund, MN
  • Andover, MN
  • Annandale, MN
  • Anoka, MN
  • Antlers Park, MN
  • Apple Valley, MN
  • Arden Hills, MN
  • Argonne, MN
  • Bayport, MN
  • Baytown, MN
  • Becker, MN
  • Belle Plaine, MN
  • Bethel, MN
  • Bible College, MN
  • Big Lake, MN
  • Birchwood, MN
  • Blaine, MN
  • Bloomington, MN
  • Braham, MN
  • Branch, MN
  • Brooklyn, MN
  • Brooklyn Park, MN
  • Buffalo, MN
  • Burns, MN
  • Burnsville, MN
  • Cambridge, MN
  • Carver, MN
  • Castle Rock, MN
  • Cedar, MN
  • Cedar East Bethel, MN
  • Center City, MN
  • Centerville, MN
  • Champlin, MN
  • Chanhassen, MN
  • Chaska, MN
  • Chisago City, MN
  • Chisago Lake, MN
  • Circle Pines, MN
  • Clear Lake, MN
  • Cokato, MN
  • Cologne, MN
  • Columbia Heights, MN
  • Columbus, MN
  • Coon Rapids, MN
  • Copas, MN
  • Corcoran, MN
  • Cottage Grove, MN
  • County Market, MN
  • Crown College, MN
  • Crystal, MN
  • Crystal Bay, MN
  • Dalbo, MN
  • Day, MN
  • Dayton, MN
  • Deephaven, MN
  • Delano, MN
  • Dellwood, MN
  • Douglas, MN
  • Eagan, MN
  • East Bethel, MN
  • Eden Prairie, MN
  • Edgewood, MN
  • Edina, MN
  • Elk River, MN
  • Elko, MN
  • Elko New Market, MN
  • Excelsior, MN
  • Falcon Heights, MN
  • Farmington, MN
  • Forest Lake, MN
  • Fort Snelling, MN
  • Franconia, MN
  • Fridley, MN
  • Gem Lake, MN
  • Golden Valley, MN
  • Grandy, MN
  • Grant, MN
  • Grass Lake, MN
  • Greenfield, MN
  • Greenwood, MN
  • Grey Cloud Island, MN
  • Ham Lake, MN
  • Hamburg, MN
  • Hamel, MN
  • Hampton, MN
  • Hanover, MN
  • Harris, MN
  • Hassan, MN
  • Hastings, MN
  • Hilltop, MN
  • Hopkins, MN
  • Howard Lake, MN
  • Hugo, MN
  • Independence, MN
  • Inver Grove, MN
  • Inver Grove Heights, MN
  • Isanti, MN
  • Jordan, MN
  • Lake Elmo, MN
  • Lake Saint Croix Beach, MN
  • Lakeland, MN
  • Lakeland Shores, MN
  • Lakeville, MN
  • Landfall Village, MN
  • Lauderdale, MN
  • Lent, MN
  • Lexington, MN
  • Lilydale, MN
  • Lindstrom, MN
  • Lino Lakes, MN
  • Linwood, MN
  • Little Canada, MN
  • Long Lake, MN
  • Loretto, MN
  • Mahtomedi, MN
  • Maple Grove, MN
  • Maple Lake, MN
  • Maple Plain, MN
  • Maplewood, MN
  • Marine on Saint Croix, MN
  • Martin Lake, MN
  • Mayer, MN
  • Medicine Lake, MN
  • Medina, MN
  • Mendota, MN
  • Mendota Heights, MN
  • Minneapolis, MN
  • Minnetonka, MN
  • Minnetonka Beach, MN
  • Minnetonka Mills, MN
  • Minnetrista, MN
  • Monticello, MN
  • Montrose, MN
  • Mound, MN
  • Moundsview, MN
  • Navarre, MN
  • New Brighton, MN
  • New Germany, MN
  • New Hope, MN
  • New Market, MN
  • New Scandia, MN
  • New Trier, MN
  • Newport, MN
  • North Branch, MN
  • North Oaks, MN
  • North Saint Paul, MN
  • Norwood, MN
  • Norwood Young America, MN
  • Nowthen, MN
  • Oak Grove, MN
  • Oak Park Heights, MN
  • Oakdale, MN
  • Orono, MN
  • Osseo, MN
  • Otisville, MN
  • Otsego, MN
  • Palmdale, MN
  • Pine Springs, MN
  • Plymouth, MN
  • Prior Lake, MN
  • Ramsey, MN
  • Randolph, MN
  • Richfield, MN
  • Robbinsdale, MN
  • Rockford, MN
  • Rogers, MN
  • Rosemount, MN
  • Roseville, MN
  • Rush City, MN
  • Saint Anthony, MN
  • Saint Anthony Village, MN
  • Saint Augusta, MN
  • Saint Bonifacius, MN
  • Saint Cloud, MN
  • Saint Croix, MN
  • Saint Croix Beach, MN
  • Saint Francis, MN
  • Saint Louis Park, MN
  • Saint Marys Point, MN
  • Saint Michael, MN
  • Saint Paul, MN
  • Saint Paul Park, MN
  • Santiago, MN
  • Savage, MN
  • Scandia, MN
  • Shafer, MN
  • Shakopee, MN
  • Shoreview, MN
  • Shorewood, MN
  • Silver Creek, MN
  • Soderville, MN
  • South Haven, MN
  • South Saint Paul, MN
  • Spectacle Lake, MN
  • Spring Lake Park, MN
  • Spring Park, MN
  • Stacy, MN
  • Stanchfield, MN
  • Stanford, MN
  • Stillwater, MN
  • Sunfish Lake, MN
  • Sunrise, MN
  • Taylors Falls, MN
  • Tonka Bay, MN
  • Vadnais Heights, MN
  • Vermillion, MN
  • Victoria, MN
  • Waconia, MN
  • Watertown, MN
  • Waverly, MN
  • Wayzata, MN
  • Weber, MN
  • West Lakeland, MN
  • West Saint Paul, MN
  • White Bear, MN
  • White Bear Lake, MN
  • Willernie, MN
  • Woodbury, MN
  • Woodland, MN
  • Wyoming, MN
  • Young America, MN
  • Zimmerman, MN
Products and Services
According to the information provided by Sunray Optical, Inc., this company offers prescription eyeglasses, sunglasses, and accessories.
Payment Methods
  • Visa, Mastercard, Discover, American Express, Paypal and Cash
Refund and Exchange Policy
  • Easy Product Returns

    We appreciate your business! If for some reason you need to make a return we want to make it simple. You do not need a return authorization, just send it back to us at at our address: 1960 Cliff Lake RD STE 119, Eagan, MN 55122. Please include a copy of your receipt, so we know who to refund, along with a note if you need a different color or it did not fit.
    Non-prescription products can be returned 365 days from the original purchase date. Refunds are credited to the same payment method of the original purchase. The unworn product must be returned with all original manufacturers box, packaging materials, warranty cards, and instruction booklets for a full refund. Shipping is not refundable.


    Exchanging Sunglasses, Goggles or Eyeglass Frames

    We offer a one-time exchange on new, unused frames within 365 days of original purchase date, new shipping charges will occur.

    Repairs and Manufacturers Warranty Policy

    All frames are warrantied for ONE (1) Year from the date of purchase against any manufacturers defects. Most manufacturers prefer to handle the warranty exchanges themselves. Manufacturers defects include: structural design, hinges, welding points, and colorings. Manufacturers defects DO NOT include: flagrant misuse causing frame damage, scratching or tarnish; pet damage; destruction or damage by vehicle; stepping on or sitting on the frame; bending or twisting the frame; or any other damage not considered a manufacturing flaw. Frames which are considered defective will be replaced with a new pair, so long as the frame is still being manufactured. In cases where the frame is listed as discontinued (no longer manufactured), the frame will be replaced with another color or a different model of equal or lesser value. Customers will be contacted in situations such as this. Please be advised that any taxes and duties incurred with international package are the sole responsibility of the customer.


    Receiving Damaged or Incorrect Product

    If there is extensive damage to the package when it arrives, refuse the order. If you receive damaged or incorrect product, immediately contact our customer service at 888-548-0558. Please have your Order ID number from the order invoice.


    Defective Products
    The unworn product must be returned with all original box, packaging materials, unused warranty cards, and instruction booklets to avoid any restocking fees.
    Returns require a corrugated cardboard box to protect the product from damage during shipping. Tracking and insurance is advised when returning a product using USPS, UPS or 
    Fed Ex.

    Prescription Lenses

    We guarantee 100% accuracy on all prescriptions or they will be remade to the original provided prescription specifications at no charge, within 30 days of original ship date. Please note that prescription lenses are not refundable, as they are a custom product. However if new prescription lenses need to be made within the first 30 days on a frame exchange, we will credit 50% of the original lens price towards the cost of the new lenses. Original lenses from the manufacturer in the frames are removed by the lab while processing your eyewear order. Custom lenses are made to your specifications and do not include any of the colors, characteristics or coatings from the stock lens from the manufacturer. Interchangeable lenses are the only lenses that will be returned with purchase. 

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