Debt Relief Services
Frontier Consumer Law Group, LLCFind BBB Accredited Businesses in Debt Relief Services.
Information and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
On June 24, 2021, BBB contacted this business seeking their voluntary cooperation in eliminating a pattern of complaint alleging customer service, contract, and refund issues. Specifically, complaints allege: a lack of legal representation in court cases involving debt enrolled in this program; the business collected payments for over 12 months, yet no creditors had been contacted or paid; and that the business failed to respond to phone calls and/or emails seeking assistance with their situation.
The business has indicated that it does not intend to respond to the Pattern of Complaint.
BBB suggests you read and understand company promotional materials, contracts and disclaimers and check company references prior to doing business.
Alert
On June 24, 2021, BBB requested the following information to aid in our understanding of the business: names of principals and their past associations in any debt relief or financial service business; names, roles, and contact information for any sub-contractors used in marketing or providing service to customers; list of states where the business is registered and/or licensed to perform debt settlement services; copies of advertising; any scripts used by employees or sub-contractors; written agreements; and disclosures that explain fees. BBB also requested information about their relationship with other businesses named in complaints.
The business has indicated that it does not intend to answer clarifying questions about its business practices.
BBB suggests you read and understand company promotional materials, contracts and disclaimers and check company references prior to doing business.
Service Area
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