Bankruptcy Attorney
Greenberg Consumer Law, LLCFind BBB Accredited Businesses in Bankruptcy Attorney.
Information and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning:
Customer Service-Some consumers alleged an inability to reach the business or receive a response for various issues they had.
Billing/Collection-Consumers have alleged issues with collection of funds going to settle their debt; or a lack of clarification of where the paid funds were allocated.
Refund/Exchange-Consumers have alleged issues in receiving refunds where appropriate.
On 05/01/2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints.
As of 05/01/2024, Greenberg Consumer Law has not responded to this pattern of complaint.
Alert
On 5/15/2024, BBB initiated an investigation into Greenberg Consumer Law, LLC to research the pattern of unanswered complaints on their business file. Most of the unanswered complaints allege poor customer service and billing/collection issue.
Over the course of the investigation, BBB discovered the following:
BBB made attempts to contact the business to discuss investigation concerns but have since been unable to reach the business for followup discussion.
As of 5/1/2024, the business could not be reached again to identify an active complaint handler.
As of 5/1/2024, The business has not provided a formal response or action plan to address the unanswered complaints on file.
BBB shall continue to monitor this company for further developments.
Service Area
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