Lawn Maintenance
Residential Lawn & Landscape, L.L.C.Find BBB Accredited Businesses in Lawn Maintenance.
Information and Alerts
Alert Details
This business has 1 alert.
Out-of-Business known or suspected
According to information in BBB files, this business is no longer in business.
Important Information
Additional Info
Mail sent to the business on 05/03/2023 was returned by the U.S. Postal Service as Unclaimed.
Pending Government Action
Maryland Attorney General Anthony G. Brown announced today that his Consumer Protection Division filed charges against Michael Buell, the owner and operator of Residential Lawn and Landscape, LLC, which is no longer in business. The charges allege that Buell and his company, Residential Lawn, took full payments from consumers for lawn and landscaping goods and services and failed to provide the promised goods and services. Buell is also charged with taking unauthorized double payments from some consumers and failing to reimburse those charges.
The Attorney General’s lawsuit will seek restitution, as well as penalties, costs, and an injunction against Buell and his company to prevent him from harming other consumers. The case is scheduled for a hearing at the Office of Administrative Hearings beginning on April 30, 2024.
Consumers with complaints against Michael Buell or Residential Lawn and Landscape, LLC may call the Consumer Protection Division at 410-528-6337, file a complaint online at www.marylandattorneygeneral.gov, or write to the Consumer Protection Division at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202.
Customer Complaint
BBB has received consumer complaints alleging paying for 2022 service, then receiving a letter/email that the business will not be able to complete service in 2022. Additionally, it is alleged that there will be no refunds, but will be serviced in 2023.
While BBB continues to accept and report complaints against this business and fulfill its responsibility to inform businesses of communications from its customers, this business has indicated to BBB that it will not work to resolve customer disputes through BBB.
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